Digital transformation, built for Kenyan businesses.
We help Kenyan SMEs and corporates replace spreadsheets with systems that scale. ERP, CRM, M-Pesa and eTIMS integration, automation, live dashboards and AI — delivered in 4 to 6-week sprints, not 18-month consulting projects.
The six pillars of a real transformation
Every transformation we deliver in Kenya is built across these six pillars. Pick the ones you need now — we'll layer the rest as you grow.
Process automation
Map, digitise and automate the repetitive workflows that slow your team down — approvals, stock movements, payroll, billing and reporting.
Unified data & ERP
Replace siloed spreadsheets with a single source of truth. Finance, sales, inventory and HR working from the same numbers in real time.
Systems integration
Connect M-Pesa, eTIMS, KRA iTax, banks, SMS gateways and existing software so data flows without copy-paste.
Decision intelligence
Live dashboards and reports so directors stop guessing. Track sales, margin, debtors and cash daily — from any device.
AI & smart workflows
Practical AI for Kenyan businesses: lead qualification, document extraction, customer support assistants, and forecasting.
Cybersecurity & compliance
Kenya Data Protection Act alignment, role-based access, audit trails, and secure cloud hosting that passes due-diligence reviews.
Our 4-stage transformation process
Diagnose
We audit your current tools, processes, data and bottlenecks. You get a written digital maturity report — not a sales deck.
Roadmap
A 6 to 18-month plan ranked by ROI: what to fix this quarter, what to build next, and what to retire.
Build & integrate
We deliver in 4 to 6-week sprints. Every release is usable in production — no big-bang risk.
Adopt & scale
Hands-on training, change management, and a 90-day adoption plan so your team actually uses what we build.
Sectors we transform
Trusted across public and private sectors.
RDX ICT Afrika has supported organisations across government, property, retail, technology, education, hospitality, agriculture and professional services.
Organisation names are shown as selected client experience and do not imply endorsement.
Projects we've delivered for Kenyan businesses
Distributor ERP with M-Pesa reconciliation
Property management portal with rent collection
School management system with fee tracking
Retail POS chain with real-time inventory
What our clients say
"Rawlinz built us an ERP that replaced four different spreadsheets. Stock reconciliation that used to take two days now takes ten minutes. The M-Pesa integration alone saved us one full-time accountant."
"Our CRM went live in six weeks. The sales team adopted it in three days because it matched our actual process — WhatsApp follow-ups, M-Pesa tracking, the lot. Pipeline visibility went from zero to real-time."
"We needed a tenant portal, automated rent collection via M-Pesa, and KRA-compliant invoicing. Rawlinz delivered all three in one system. Arrears dropped 40% in the first quarter."
"The school management system handles fee collection for 2,400 students via M-Pesa. Parents get instant receipts, and our finance team finally has real-time visibility into arrears."
"From a basic Shopify store to a full custom e-commerce platform with M-Pesa STK Push and delivery tracking. Our conversion rate doubled in three months."
"The fleet management and ERP system Rawlinz built connects our 5 branches in real-time. Fuel costs are down 22% and we eliminated paper-based job cards entirely."
Why Kenyan businesses choose RDX ICT Afrika
Local team, local knowledge
We understand Kenyan business regulations, payment systems, and operational realities. No offshore misunderstandings.
End-to-end delivery
From discovery through development to hosting and support. One team, one relationship, complete accountability.
Kenyan payment expertise
Deep experience with M-Pesa Daraja, Paystack, IntaSend, bank APIs, and KRA eTIMS. These aren't add-ons — they're core to every project.
You own everything
Your code, your data, your infrastructure. No vendor lock-in, no per-seat fees that grow with your team.
Cross-sector experience
Experience spanning retail, education, real estate, public institutions, hospitality, agriculture, and professional services.
Post-launch support
Maintenance agreements, hosting, monitoring, and priority support. We don't disappear after go-live.
Where to start your transformation
Digital transformation questions
What is digital transformation for a Kenyan business?
Digital transformation is the process of redesigning how your business runs using software, data and automation — moving away from paper, spreadsheets and disconnected tools toward integrated systems that scale. For Kenyan SMEs and corporates, it usually means an ERP or CRM, M-Pesa and eTIMS integration, mobile-first staff tools, and live dashboards for management.
How much does digital transformation cost in Kenya?
A focused project — say a custom CRM with M-Pesa and eTIMS — typically runs KES 600,000 to KES 2.5 million. Full ERP rollouts for mid-sized companies range from KES 1.5 million to KES 8 million depending on modules and integrations. We always start with a free diagnostic so you see the ROI before committing.
How long does digital transformation take?
First wins (a working CRM, an automated invoice flow, a live sales dashboard) usually ship in 6 to 12 weeks. A full transformation roadmap runs 6 to 18 months delivered in 4 to 6-week sprints — never as a single risky big-bang project.
Do you build custom software or use off-the-shelf tools?
Both. We use proven platforms (Microsoft 365, modern SaaS, open-source ERPs) where they fit, and build custom modules where they don't. The decision is based on cost, fit and how much your competitive edge depends on the workflow being unique.
Will my new systems work with M-Pesa, eTIMS and KRA?
Yes. Every system we build for Kenya ships with M-Pesa Daraja integration where relevant, eTIMS-compliant invoicing, and KRA-ready tax reports. We've shipped these integrations dozens of times — they are not a science project.
How do you make sure staff actually adopt the new system?
Adoption is half the project. Every rollout includes role-based training, written SOPs, in-app guidance, and a 90-day support window where we sit with your team daily until usage is locked in.